Privacy Policy

Effective Date: 20/10/2024

Healthora (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our content, or use our services.

If you are using our website (healthora.co) and services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

a) Information You Provide to Us

•Contact Information: Name, email address, phone number, and company details when you submit a form or contact us.

•Payment Information: If you purchase a service, we collect billing details via secure third-party payment processors.

•Messages & Communications: If you contact us via email or social media, we may store records of the conversation.

b) Information We Automatically Collect

•Cookies & Tracking Technologies: We use cookies, analytics tools (such as Google Analytics), and ad tracking pixels (Meta Pixel, LinkedIn Insight Tag) to monitor site activity.

•Device & Usage Data: IP address, browser type, referral URLs, and time spent on pages to help us improve our website and services.

2. How We Use Your Information

We process your information for the following reasons:

•To provide services – Deliver the content, insights, and services you request.

•To improve user experience – Analyse website performance and user behavior.

•To send communications – Respond to inquiries and send marketing emails (with opt-out options).

•To comply with legal obligations – Maintain GDPR, CCPA, and other data compliance requirements.

3. Sharing & Disclosure of Your Information

We do not sell your personal data. We may share data only in these cases:

•Third-Party Service Providers: Payment processors, analytics providers, and email marketing tools (e.g., Google Analytics, Stripe, Mailchimp).

•Legal Compliance: If required by law, regulatory authorities, or to protect our rights.

4. Your Rights & Choices

If you are in the EU/UK (GDPR) or California (CCPA), you have the right to:

• Access the personal data we hold about you
• Request corrections or deletions of your data
• Withdraw consent for marketing emails
• Request data portability (export of your data)
• Lodge a complaint with a data protection authority

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies via your browser settings.

6. Data Security

We implement security measures to protect your data, but no online system is 100% secure. If you suspect a data breach, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

8. Contact Us

If you have questions about this policy or your data rights, contact us at: info@healthora.co